To get started using your Pura device, you will need a power outlet, a smartphone that will connect to your device via Bluetooth, and a high-speed home internet connection with a 2.4GHz WiFi network. Refer to your setup brochure included with your de
To get started using your Pura device, you will need a power outlet, a smartphone that will connect to your device via Bluetooth, and a high-speed home internet connection with a 2.4GHz WiFi network. Refer to your setup brochure included with your de
PURA APP WALK-THROUGH ON THE IPHONE.
Below is the information in the Pura set-up pamphlet.
There are many variables that may contribute to why you may not smell your Pura. Pura has a great article on their Help Center for troubleshooting any issues with fragrance. You can visit it here, https://help.trypura.com/Device-Fixes-Troubleshooting
Each Pura device has a one-year limited* device warranty from Pura directly. This warranty covers manufacturing defects in the device. It does not cover misuse of the device such as leaving the fragrances in while the device isn’t upright. If you fee
PURA SMART HOME DIFFUSERS are safe to be in your home with kids and pets! Make sure that you always use as directed, oils should not be ingested or used topically, and neither Pura nor Votivo is not responsible for the misuse of products. Consult wit
Are you experiencing technical difficulties? For any unanswered questions check out Pura technical support articles for how-to’s, troubleshooting, and step-by-step guides.