Is my device covered under warranty?Updated 9 months ago

Each Pura device has a one-year limited* device warranty from Pura directly. This warranty covers manufacturing defects in the device. It does not cover misuse of the device such as leaving the fragrances in while the device isn’t upright. If you feel that you may be eligible for this warranty, you may reach out to https://help.trypura.com/contact-us 

*Devices eligible for a replacement may include cases such as a burnt fuse, internal leaking damage, damage in shipment, fire damage, etc.