We want your order to arrive safely and on time. Shipping is a flat $10.00 for orders up to $74.99. Orders $75.00 or more ship free. Please note: Your order must be $75.00 or more after any promotional codes are applied to qualify for free shipping.

<div id="isPasted" style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: &quot;Lucida Grande&quot;, &quot;Lucida Sans&quot;, &quot;Lucida Sans Unicode&quot;, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box;"><div style="box-sizing: border-box;"><div style="box-sizing: border-box;"><div style="box-sizing: border-box;"><p id="isPasted">We want your order to arrive safely and on time. Shipping is a flat $10.00 for orders up to $74.99. Orders $75.00 or more ship free.</p><p><strong>Please note:</strong> Your order must be $75.00 or more after any promotional codes are applied to qualify for free shipping.</p></div></div></div></div></div><div style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: &quot;Lucida Grande&quot;, &quot;Lucida Sans&quot;, &quot;Lucida Sans Unicode&quot;, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box;"><div style="box-sizing: border-box;"><div style="box-sizing: border-box;"><div style="box-sizing: border-box;"><br></div></div></div></div></div>

Shipping Costs

Votivo currently ships to customers in all 50 United States. We also ship to United States Post Office Boxes. We do not currently ship to US Territories. Due to agreements with our international distributors, we do not ship to customers outside the U

<p id="isPasted" style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: &quot;Lucida Grande&quot;, &quot;Lucida Sans&quot;, &quot;Lucida Sans Unicode&quot;, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><a class="fr-strong" href="https://votivo.com/">Votivo</a> currently ships to customers in all 50 United States. We also ship to United States Post Office Boxes. We do not currently ship to US Territories. &#xA0;</p><p style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: &quot;Lucida Grande&quot;, &quot;Lucida Sans&quot;, &quot;Lucida Sans Unicode&quot;, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Due to agreements with our international distributors, we do not ship to customers outside the United States at this time.&#xA0;</p><p style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: &quot;Lucida Grande&quot;, &quot;Lucida Sans&quot;, &quot;Lucida Sans Unicode&quot;, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you are in Canada, you may contact our distributor there directly to learn how to purchase our products in your area.</p><p style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: &quot;Lucida Grande&quot;, &quot;Lucida Sans&quot;, &quot;Lucida Sans Unicode&quot;, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><em style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bolder;">Candym Showroom</strong></em><em style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bolder;">&#xA0;and Office</strong></em></p><p style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: &quot;Lucida Grande&quot;, &quot;Lucida Sans&quot;, &quot;Lucida Sans Unicode&quot;, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">95 Clegg Road, Markham Ontario</p><p style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: &quot;Lucida Grande&quot;, &quot;Lucida Sans&quot;, &quot;Lucida Sans Unicode&quot;, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Canada, L6G 1B9.</p><p style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: &quot;Lucida Grande&quot;, &quot;Lucida Sans&quot;, &quot;Lucida Sans Unicode&quot;, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Telephone: (905) 474-1555</p><p style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: &quot;Lucida Grande&quot;, &quot;Lucida Sans&quot;, &quot;Lucida Sans Unicode&quot;, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Toll Free : (800) 263-3551</p><p style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: &quot;Lucida Grande&quot;, &quot;Lucida Sans&quot;, &quot;Lucida Sans Unicode&quot;, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Fax Number: (800) 224-8770 or (905) 474-0960</p><p style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: &quot;Lucida Grande&quot;, &quot;Lucida Sans&quot;, &quot;Lucida Sans Unicode&quot;, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><a href="mailto:info@candym.com" style="box-sizing: border-box; background-color: transparent; color: rgb(156, 158, 119); text-decoration: none;">info@candym.com</a> &#xA0;</p><p style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: &quot;Lucida Grande&quot;, &quot;Lucida Sans&quot;, &quot;Lucida Sans Unicode&quot;, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Please contact <a href="mailto:info@votivo.com" style="box-sizing: border-box; background-color: transparent; color: rgb(156, 158, 119); text-decoration: none;">info@votivo.com</a> for additional information regarding how to obtain our products in your country if you live outside the United States.</p><p style="box-sizing: border-box; margin-bottom: 0px; color: rgb(51, 51, 51); font-family: &quot;Lucida Grande&quot;, &quot;Lucida Sans&quot;, &quot;Lucida Sans Unicode&quot;, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">&#xA0;</p>

Will we ship to your address?

There are a few different ways to track your order. 1. Log into your Votivo account to track your order. 2. Use the tracking number included in your shipping confirmation email. 3. Call customer service at 1-877-7VOTIVO (877-786-8486) or email info@v

<div data-faq-content><div data-answer-wrapper data-id="12931310" style=" text-decoration: none;"><p style=" text-decoration: none;">There are a few different ways to track your order.</p><p style=" text-decoration: none;">1. Log into your <a class="fr-strong" href="https://votivo.com/account/login">Votivo account</a> to track your order.</p><p style=" text-decoration: none;">2. Use the tracking number included in your shipping confirmation email.</p><p style=" text-decoration: none;">3. Call customer service at 1-877-7VOTIVO (877-786-8486) or email <a href="mailto:info@votivo.com">info@votivo.com</a>&#xA0;to check the status of your order.</p></div></div>

How can I track my order?

If you place your order prior to 2:00 PM EST on a business day, it will typically ship out the same day. Orders placed after 2:00 PM EST or over the weekend will ship out the next business day. You will receive a notification via email or Messenger w

<div data-faq-content><div data-answer-wrapper data-id="12930179" style=" text-decoration: none;"><p style=" text-decoration: none;">If you place your order prior to 2:00 PM EST on a business day, it will typically ship out the same day. Orders placed after 2:00 PM EST or over the weekend will ship out the next business day. &#xA0;</p><p style=" text-decoration: none;">You will receive a notification via email or Messenger when your order ships.</p><p style=" text-decoration: none;">We are taking care to make sure your order ships in a timely manner. However, shipping carriers are experiencing extremely high volumes at this time. Our default shipping method is FedEx Ground Economy which may take up to 14 business days to deliver.&#xA0;</p><p style=" text-decoration: none;">Please refer to your tracking information for any and all updates. We thank you for your patience while waiting on your order to arrive.</p></div></div>

How long after placing my order will it ship?

Monday-Thursday 8 am - 6 pm EST, Fridays 8 am  - 5 pm EST

Monday - Thursday 8am - 6pm,
Fridays 8am - 5pm est

Votivo

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