Monday-Thursday 8 am - 6 pm EST, Fridays 8 am  - 5 pm EST

Monday - Thursday 8am - 6pm,
Fridays 8am - 5pm est

Votivo

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Please keep in mind that only one promo code can be applied to each order. If you have additional codes you would like to use, we recommend placing an additional order. All promotions must be placed prior to checkout. No discounts can be applied once

Can I use more than one promo code at checkout?

ORDERING + SHIPPING

PROMOS

Our History

GENERAL FAQ

Candle Care 101

Candle Science

Are scented candles safe?

Wax Composition

Can scented candles trigger asthma or allergies?

Has your candle glass been tested for safety?

Do your candle wicks contain zinc?

Why do the wicks separate?

What does my three-wick candle burn faster?

CANDLES

How do I use my Pura?

What do I need to get started with my Pura?

Pura : Step by Step set-up guide

Pura Pamphlet Information for Set Up

Why can't I smell my Pura?

Is my device covered under warranty?

Is Pura Smart Home Diffuser Kid / Pet friendly?

Where can I find technical support?

PURA

FLAMELESS FRAGRANCE

Do your products contain phthalates?

I am currently pregnant or trying to conceive. Are your products safe for me to use?

Do you test your products on animals?

Are your products vegan?

Are your products organic?

Are your products 100% natural?

HEALTH + SAFETY

What are Fragrance Notes?

How long does it take to develop a fragrance?

Fragrance Types

Learn more about Fragrance!

What does Red Currant smell like?

What are Top, Middle, and Base Notes?

How do I decide on the right fragrance for me?

FRAGRANCE INFORMATION

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CAN I CANCEL MY SUBSCRIPTION?

SUBSCRIPTION

Can I order quantities in bulk?

ORDERING

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Promo Code Issues?

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Can I use more than one promo code at checkout?Updated 10 months ago